Privacy-first by design.

Who we are and what this covers

This policy covers the WalkMentor apps:

• WalkMentor for iPhone, including its Apple Watch app, Home Screen and Lock Screen widgets, and Live Activities (App Store, bundle ID com.walkmentor.walkmentor). See Part A.
• WalkMentor for Android (Google Play, package com.walkmentor.walkmentor). See Part B.

Parts C and D apply to both apps.

WalkMentor is provided by WalkMentor.com (operated by AGNI SYSTEMS & DEVELOPMENT INC) ("we", "us"). Website: https://walkmentor.com. All inquiries, including privacy requests, go through support@walkmentor.com.

The short version

• WalkMentor has no account, no ads, no analytics or tracking SDKs, and no WalkMentor server. We do not receive your steps, health data, location, photos, voice notes, journal or coach chats.
• Your data is stored on your device. On iPhone, if you subscribe to Premium and turn on iCloud sync, a copy goes to your own private iCloud storage, which we cannot read. On Android, your device's own Google backup may include WalkMentor's settings if you have backup turned on (Part B, section B6).
• On Android, WalkMentor reads only your step count from Health Connect, and only if you allow it.
• We do not sell your data, do not share it for advertising, and do not track you across other companies' apps or websites.
• The only time we receive personal information is when you email us.

A1. Location (GPS routes)

• When: only while you start a walk with Start Walk. WalkMentor does not track your location when no walk is running.
• Permission: WalkMentor asks for location "While Using the App" only. It never asks for "Always".
• Screen locked or app in the background during a walk: the walk keeps recording only while it is active, and iOS shows the blue location indicator. Recording stops when you end the walk.
• What is stored: the route points of your walk (latitude, longitude, altitude, time and speed), distance, pace, duration and elevation gain. These are saved on your device.
• Place names: when a walk ends, WalkMentor sends the walk's starting coordinate to Apple's geocoding service to get a place name for the walk title (for example, a park or neighbourhood). Maps and route images are drawn with Apple Maps (MapKit). These requests are handled by Apple under Apple's privacy policy. WalkMentor does not send your location to us or to anyone else.

A2. Photos and camera (photo pins)

• Photo library: you can attach a photo to a walk as a "photo pin". WalkMentor uses Apple's system photo picker, so the app only receives the photo you choose, not your library. A copy of that photo, plus a small thumbnail, is stored inside WalkMentor on your iPhone. The copy keeps the photo's original file data, which can include metadata such as where it was taken. The original stays in your Photos library.
• Camera (optional): if you use the optional camera feature, you can take a new photo and pin it to your walk. WalkMentor asks for camera access the first time you tap Camera. Camera photos are saved inside WalkMentor on your iPhone as a resized copy without embedded GPS data (the pin's location is kept separately with your walk).
• Save to Photos (optional, off by default): if you use the camera feature and turn on "Also save camera photos to Photos", or tap Save to Photos on a camera photo, WalkMentor adds that photo to your Photos library. It uses add-only access and cannot read your library through this permission. If you leave this off, camera photos exist only inside WalkMentor, so they are deleted when the walk is deleted (see A10).

A5. Apple Health (HealthKit)

• Read, if you allow it: steps, walking and running distance, active energy, flights climbed, exercise time and workouts. If you turn on optional recovery features, WalkMentor can also read sleep, heart rate, resting heart rate and heart-rate variability (HRV), limited to the ones you select. (iPhone only. The Android app never reads these.)
• Write, if you allow it: when you record a GPS walk, WalkMentor can save an outdoor walking workout (including distance) to Apple Health. The Apple Watch app can start a walking workout and save it to Apple Health.
• WalkMentor uses health data only to show your progress, goals, trends and coaching inside the app. Health data is never used for advertising or marketing, never sold, and never shared with third parties. WalkMentor does not store health data in iCloud except as summaries in your private iCloud if you turn on Premium iCloud sync (A8). Raw Apple Health samples are never synced by WalkMentor.
• Apple Health access is optional; you can use WalkMentor's basic features without it.
• You can change WalkMentor's Health access at any time in Settings → Privacy & Security → Health → WalkMentor. WalkMentor cannot delete records from Apple Health; only you can.

A8. iCloud sync (Premium, off by default)

• iCloud sync is only for Premium subscribers and only if you turn it on (Profile → iCloud sync). WalkMentor Free never uses iCloud.
• When it is on, WalkMentor stores a copy of your WalkMentor data in your own private iCloud database (Apple CloudKit). This includes profile and preferences, goals and goal history, daily step summaries, achievements, cached sleep and recovery summaries, reminders, your coach conversation, day notes, and ended GPS walks with their routes, journal text, and photo and voice-note files (very large files may be skipped). Walks in progress are never uploaded.
• This data is stored by Apple and protected by your Apple Account. We cannot access it. Turning sync off stops new uploads. Data already in iCloud stays there until you delete it (A10).

A9. Purchases, ratings, exports, Watch and widgets

• Purchases: Premium is an auto-renewing subscription through Apple's App Store. Apple processes your payment; we never receive your name, card details or billing address. The app checks your subscription status with Apple on your device. Manage or cancel in your App Store subscription settings.
• Ratings: WalkMentor may ask whether you are enjoying the app and then show Apple's standard rating prompt. WalkMentor does not see who rated.
• Exports: you can export your own data (CSV, JSON, PDF reports, GPX route files and share images). Exports are created on your device and leave it only if you choose where to send them in the share sheet. Premium scheduled exports are saved in WalkMentor's folder on your device, with a reminder notification.
• Apple Watch, widgets and Live Activities show your walk and step data using storage shared between WalkMentor's own components on your devices, and Apple's Watch connection between your iPhone and Watch. This data is not sent to us.
• Device backups: like most apps, WalkMentor's on-device data can be included in your iCloud Backup or computer backup if you have device backups turned on. These backups are controlled by you and Apple.

A10. How long data is kept and how to delete it (iPhone)

• GPS walks (route, journal, photo and voice pins): WalkMentor Free keeps walks for 7 days, plus 1 favourite walk you star. Premium keeps walks for 365 days. Older walks are deleted from the device automatically. Camera photos inside a deleted walk are deleted too, unless you saved them to Photos.
• Other app data stays on your device until you delete it or delete the app.
• Delete a walk: removes that walk's route, journal, photos and voice notes from your device. With iCloud sync on, the deletion also syncs so the walk is not restored.
• Profile → Privacy → Reset local app data: clears your profile, goals, achievements, notification preferences, day notes and walk records on this device. Apple Health data is not affected. To remove everything, including stored photo and voice-note files, delete the app.
• Delete the app: removes all WalkMentor data stored on that device.
• iCloud copy (Premium): turning off iCloud sync stops uploads but does not delete your iCloud copy. To delete it, go to Settings → [your name] → iCloud → Manage Storage, choose WalkMentor and delete its data.
• Apple Health: remove WalkMentor's access in Health settings. Records already written to Apple Health stay there until you delete them in the Health app.

B1. Permissions the Android app uses

WalkMentor for Android does not request location (precise, approximate or background), Physical activity / activity recognition, camera, photos and media, microphone, contacts or any other Health Connect data type, and it does not run a foreground service.

B2. Health Connect: what WalkMentor reads and why

• Data read: only Steps (step counts with their time range), and only after you grant the Steps permission in Health Connect. WalkMentor does not write anything to Health Connect and does not read any other data type (no heart rate, sleep, HRV, distance, exercise, location or other health records).
• Why: to show today's steps, your progress toward your step goal, streaks, badges, Insights trends and the in-app coach's suggestions. That is the only purpose.
• How far back: WalkMentor asks Health Connect for up to the last 90 days of steps (up to 365 days with Premium). Health Connect itself may limit how much history is available to the app.
• Where it is processed: on your device only. Steps read from Health Connect are never sent to us, to any server, or to any third party.

B9. Health Connect commitments

• WalkMentor's use of information received from Health Connect complies with the Health Connect Permissions policy, including the Limited Use requirements.
• Health Connect data is used only to provide WalkMentor's step, goal, streak, badge, Insights and coaching features you see in the app.
• Health Connect data is never sold, never shared with or transferred to any third party (including us), and never used for advertising, ad targeting, profiling, data brokering, credit or insurance decisions, or any purpose unrelated to the features above.
• No person reads your Health Connect data. It never leaves your device.

C3. Third parties

WalkMentor does not include third-party analytics or advertising code. It relies only on the platform services below, each governed by its provider's privacy policy:

Apple's privacy policy: https://www.apple.com/legal/privacy/ · Google's privacy policy: https://policies.google.com/privacy

C4. Children

WalkMentor is a general-audience walking and fitness app. It is not directed to children under 13, and we do not knowingly collect personal information from children. Because the app does not send your data to us, the only way we could receive a child's information is by email. If you believe a child has sent us personal information, contact support@walkmentor.com and we will remove it.

C5. Your privacy rights

Depending on where you live, you may have rights over your personal data. These include rights under the EU/UK GDPR (access, rectification, erasure, restriction, portability, objection, and the right to complain to your data-protection authority), California law (CCPA/CPRA) (to know, delete and correct, to opt out of sale or sharing, and not to be discriminated against), and India's Digital Personal Data Protection Act, 2023 (DPDP Act) (access to information about processing, correction and erasure, grievance redressal, and nominating another person to exercise your rights).

In practice for WalkMentor:

• Your app data lives on your device and in your own Apple or Google account, so you can see and delete it yourself at any time (A10, B4).
• For anything we do hold (support emails), email support@walkmentor.com with the subject "Privacy request". We will respond within 30 days, or sooner where the law requires. We will not discriminate against you for using your rights.
• We do not sell or share personal data, so there is nothing to opt out of. We do not respond differently to Global Privacy Control signals because the app does not sell or share data.
• GDPR legal basis: we process support emails on the basis of our legitimate interest in answering you, or to perform our agreement with you. Processing of health, location, photo and audio data in the app happens on your device at your request, with the device permissions you grant. You can withdraw consent at any time in your device settings.
• India (DPDP Act) grievance contact: Grievance Officer, WalkMentor team, support@walkmentor.com. We acknowledge grievances promptly and aim to resolve them within 30 days. If you are not satisfied with our response, you may approach the Data Protection Board of India.
• Data controller / Data Fiduciary: WalkMentor.com (operated by AGNI SYSTEMS & DEVELOPMENT INC). Contact: support@walkmentor.com.